Q: What's your moq ?
A: We support small order and sample order.
Q: How soon will you ship my order after I've made my payment?
A: Normally in 2-3 working days.
Q: I'm interested in business with you, but can I trust you?
A: Colpoint boasts 100,000+ customers from almost all countries in the world. Among all our customers, 99.9% like us. So yes, we're trustable.
Q: Do you accept customized orders?
A: Yes. With design team, OEM and ODM orders are highly welcome.
Q: What payment methods do you accept?
A: T/T (Bank Transfer/Wire Transfer),Made In China, Alipay,WeChat Pay etc; Please send the following payment details via email after payment, so we can confirm it and prepare your order in advance.
Q: Can I pay in other currencies besides USD?
A: Sure, we accept the currencies : USD, EUR, AUD, CAD, CHF, GBP, HKD, SGD.
Q: There're so many shipping methods. Which one is the best for me?
A: The following is for your reference:
1) Use DHL/UPS/EMS for USA and Canada, Western Europe and Australia, and for some Asian countries including Japan and Singapore.2) Use DHL for South America, Middle East including Qatar, Israel, and some East European countries.3) EMS for most Asian countries including Indonesia and Japan.4) Hong Kong Post for Brazil and Argentina.
Q: Can I get a sample for FREE? I will buy more if it's of good quality.
A:Yes, we can offer free sample to you but you need to pay the shipping cost .
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